Author: rebecca.tarrant

Other Mental Health Support
Contact the Portsmouth Mental Health Hub on 0300 123 6610. They are an NHS phone service for anyone over 16 and can link you in with all of the many organisations that support people in need within Portsmouth.
You can also text “Shout” to 85258 for 24/7 confidential and free support.
You can call the Samaritans on 116123 to speak to someone for free, confidential support 24/7.

Contact Information:
Crisis Resolution Home Treatment Team
The Orchards, Locksway Road,
PO4 9FE Southsea
Tel: 0300 123 3924

Feedback:
We are really keen to hear your feedback so that we can continue to improve our service. At the end of your treatment with us, you will receive a questionnaire where you can rate how we did as a service and leave comments.
You can also use the QR code on the right to access the questionnaire on your smart phone.
You can also contact PALS—the details are on the next page.

Crisis Resolution Home
Treatment Team
Information for patients

What is the Crisis Resolution Home Treatment Team? We are an NHS team made up of mental health nurses and support workers, doctors, psychologists, social workers and occupational therapists.
We meet with people who are in mental health crisis to find out how and who can best support them. Where possible we will then work to support them in their own homes as an alternative to hospital admission.
We will always tailor our support around your needs. Support could include short term evidence based interventions to target specific problems, medication review, psychological assessment, or support from occupational therapists and social workers.
Where necessary, CRHT may offer hospital admission as an alternative treatment option. #
It is also possible that the team feel that that your needs can be better met by a different service. In this case, they will offer advice and guidance about where you can get this support.

How can I be referred?
You can be referred by your GP, via the 111 Service, by another community mental health team, or by another professional you work with. We also take referrals from the Portsmouth Mental Health Hub (0300 123 6621)
Unfortunately we cannot accept self referrals.

What can you expect from us?
To be treated with dignity, respect and compassion at all times.
You can contact us 7 days a week, 24 hours a day via: 0300 123 3924.
We will work together with you to plan how we can best support you while you are in crisis. We will regularly review this with you to make sure what we do is still right for you.
We aim to work with people intensively, for a short period of time (usually around 2-4 weeks), we will then work out who is best placed to support you after this.
As we are a large team, you can expect to see a number of different practitioners.
We would like to involve your loved ones in your care, if you are happy for us to.
We usually see people on a daily basis, this will eventually decrease as you start to get better.

What would we like from you?
Please treat our staff with respect, we don’t tolerate abusive or threatening behaviour or language.
Please try to be open and honest with us, so that we can work out how to help you most effectively.
Please always ask us any questions if you are ever not sure about what is happening with your care, or if you have any concerns.
Please keep us up to date with what your plans are—let us know if you want to cancel or rearrange your appointment.
Please also let us know if you don’t think you need our support any more.

Mental Health Emergencies
If you feel like you are going to end your life, if you think you may hurt someone else, or if you have already seriously hurt yourself, you need urgent medical help. Please either:
Call 999 for an ambulance
Go straight to A&E
If you can't do this by yourself, ask someone to help you or contact us!
Mental health emergencies are serious. You are not wasting anyone's time.