Solent NHS TrustHigh quality community and mental health services

Adapting mental health

Published: 21/07/2017

Matthew Hall, Clinical Director of Adult Mental Health services at Solent NHS Trust, said:

“The Care Quality Commission findings do not come as a shock to anyone familiar with how mental health care is delivered in England.

As a local provider of community mental health services, we have faced our fair share of challenges to date, and are working on tackling the significant challenges ahead. Working with our partners in the city, we have been adapting our services in response to people’s changing needs, new models of care and clinical developments.

Our inpatient wards and community services for working age adults in Portsmouth were rated by the CQC as ‘Good’ while our Learning Disabilities were given an ‘Outstanding’ rating – making it one of only four community trusts in England to get that topmost rating.

This hasn’t happened overnight. Our commissioners, Portsmouth City Clinical Commissioning Group have invested in high quality up-to-date units and community settings, so that people with mental health problems can be treated in safe and modern surroundings.

Although there are times when people need to come into hospital, we have long since recognised that staying too long leads to loss of skills and independence. That was one of the key findings of this three year report by the CQC. For that reason, we never keep people as inpatients longer than necessary and have the shortest lengths of stay in England.

Provision of high quality alternatives to inpatient care means that we always have hospital beds available in Portsmouth for local people.

Some of the things we are proud of, and know are making a difference, include:

When CQC inspected our services last year, they told us that we demonstrate compassionate care and treat people with dignity and respect.

They observed our staff supporting patients with care and kindness. It was recognised that we are very focussed on bringing care closer to peoples’ homes, supporting early interventions and promoting self-management. The inspectors also said that we work well with people from other organisations to help keep people out of hospital. Lots of innovative practice were also found right across the Trust.

We agreed on further actions to improve our services and as we go through their national report, published today, we will redouble our efforts, where and if needed, to ensure our patients expect and receive the best care possible.” Ends

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